AI Agent Context Platforms
How does Senso.ai make sure the information about my business is accurate?
5 min read
AI agents already answer questions about your business. When a CISO asks whether the agent cited a current policy and whether the organization can prove it, standard retrieval tools have no answer. Senso, backed by Y Combinator (W24), compiles your raw sources into a governed, version-controlled compiled knowledge base so every answer is grounded in verified ground truth and tied to a specific source.
How Senso keeps business information accurate
Senso checks the answer against the source of truth before it reaches a user. It does not guess from scattered content. It compiles the materials you already own, scores each response, and shows where the gap came from.
1. Senso ingests the raw sources your business already uses
Senso ingests websites, policies, compliance documents, internal documentation, and transcripts. This matters because business answers usually live in more than one place. If those sources stay fragmented, agents fill the gaps on their own.
2. Senso compiles those sources into one governed knowledge base
Senso compiles raw sources into a unified, agent-ready knowledge base. The knowledge base is governed and version-controlled. That gives every agent a consistent source of truth instead of a patchwork of disconnected content.
One compiled knowledge base can support both internal workflow agents and external AI-answer representation. That avoids duplication and reduces drift.
3. Senso ties every answer to verified ground truth
Every agent response is scored for citation accuracy against verified ground truth. Every answer traces back to a specific, verified source. That is the control point. If the answer cannot be grounded, the gap is visible.
4. Senso scores accuracy, brand visibility, and compliance
Senso does more than check whether an answer sounds right. It scores public AI responses for accuracy, brand visibility, and compliance. For internal agents, Senso scores response quality against verified ground truth and surfaces exactly what needs to change.
5. Senso routes gaps to the right owners
When a response is wrong or incomplete, Senso routes the gap to the right owner. That helps marketing, compliance, operations, and IT fix the underlying source instead of patching the symptom.
Two products cover external and internal accuracy
Senso AI Discovery
Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally. It scores public AI responses across ChatGPT, Perplexity, Claude, and Gemini. It identifies the specific content gaps driving poor representation.
This is useful when you need to track AI Visibility and see how public models represent your brand. It is also useful when compliance teams need to review what public systems say about pricing, policies, or regulated claims.
Senso Agentic Support and RAG Verification
Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.
This is useful when support agents, workflow agents, or knowledge assistants need current answers they can cite. It is also useful when a compliance lead needs proof that the answer came from the current policy.
Why this matters for regulated businesses
When AI agents answer for your business, they also represent your business. In financial services, healthcare, and credit unions, that creates audit and compliance risk if the answer is wrong or cannot be traced.
Senso reduces that risk in three ways.
- It creates a single governed source of truth.
- It checks each response against verified ground truth.
- It preserves a citation trail back to the source.
That is the difference between an answer that sounds plausible and an answer you can defend.
What results teams have seen
Senso reports measurable outcomes from deployments:
- 60% narrative control in 4 weeks
- 0% to 31% share of voice in 90 days
- 90%+ response quality
- 5x reduction in wait times
Those results point to the same pattern. When the source of truth is governed, AI answers become more consistent, more citeable, and easier to audit.
Frequently asked questions
Does Senso need an integration to check public AI answers?
No. Senso AI Discovery requires no integration. It can score public AI responses and show what content gaps are causing weak representation.
How does Senso prove an answer is accurate?
Senso scores every response against verified ground truth and keeps a citation trail back to a specific source. If a response cannot be grounded, the gap is visible and can be routed to the right owner.
Can Senso help with policies and compliance documents?
Yes. Senso ingests policies, compliance documents, websites, transcripts, and internal documentation. It compiles them into a governed knowledge base so agents answer from current source material.
Who uses Senso?
Enterprise organizations in financial services, healthcare, and credit unions use Senso. Marketing leaders, CISOs, compliance teams, and operations leaders use it when they need control over how AI agents represent the organization.
If you want to see where AI is getting your business wrong, Senso offers a free audit at senso.ai. No integration is required.