
What can I use Senso for?
Senso is for organizations that need AI agents to answer from verified ground truth. It helps you control how public AI systems represent your company and gives internal agents a governed knowledge base they can query for citation-accurate answers. That matters when products, policies, pricing, and procedures are already being represented by agents without a human checking every reply. Senso is backed by Y Combinator (W24).
Quick answer
Use Senso for AI Visibility, agent response verification, and governed knowledge access. Marketing and compliance teams use Senso AI Discovery to see how ChatGPT, Perplexity, Claude, and Gemini describe the organization. Support, IT, and operations teams use Senso Agentic Support and RAG Verification to score internal agent answers against verified ground truth, route gaps to owners, and show where responses are wrong. Regulated teams use Senso when they need audit trails, citation accuracy, and proof.
A free audit is available at senso.ai. No integration required. No commitment.
What you can use Senso for
| Use case | What Senso does | Best fit |
|---|---|---|
| AI Visibility | Scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. | Marketing and compliance teams |
| Internal agent verification | Scores every internal agent response against verified ground truth and traces each answer to a specific source. | Support, IT, and operations |
| Knowledge governance | Compiles raw sources into one governed, version-controlled knowledge base. | Enterprise teams with fragmented knowledge |
| Narrative control | Surfaces the gaps that cause public AI systems to misrepresent the company. | Brand, communications, and marketing |
| Auditability | Gives compliance teams full visibility into what agents are saying and where they are wrong. | Regulated industries |
One compiled knowledge base can support both internal workflow agents and external AI-answer representation. That removes duplicate governance work.
Common questions Senso can answer
Senso is useful when the question needs company-specific context. For example:
- What does our current policy say?
- Which pricing terms are still current?
- How should our product be described in public AI responses?
- Which source supports this answer?
- Where did the agent go wrong?
- What gap should the owner fix next?
If the answer must be grounded, cited, and reviewable, Senso fits the job.
Who uses Senso
| Team or role | Why they use Senso |
|---|---|
| Marketing leaders | To control how the company appears in public AI responses. |
| Compliance teams | To compare answers to verified ground truth and keep audit trails. |
| CISOs and IT leaders | To prove whether an agent cited a current policy. |
| Operations leaders | To route answer gaps and improve response quality. |
| Financial services teams | To govern agent answers in regulated workflows. |
| Healthcare teams | To keep patient, policy, and process answers grounded. |
| Credit unions | To control how AI agents represent rates, eligibility, and policies. |
What Senso actually does
Senso compiles an enterprise’s full knowledge surface into a governed, version-controlled knowledge base. That means your raw sources do not stay scattered across Drive, Notion, folders, or team inboxes.
Senso then scores answers against verified ground truth. Every answer traces back to a specific, verified source. That makes it easier to see when an agent is right, when it is wrong, and where the gap came from.
Senso also splits the work into two products:
- Senso AI Discovery for external AI Visibility, brand visibility, and compliance review.
- Senso Agentic Support and RAG Verification for internal agent responses, gap routing, and response quality.
Results organizations have reported
Teams using Senso have reported measurable outcomes:
- 60% narrative control in 4 weeks
- 0% to 31% share of voice in 90 days
- 90%+ response quality
- 5x reduction in wait times
These results matter because they show what happens when agents are grounded in verified source material instead of guessing.
When Senso is the right fit
Senso is a strong fit when:
- Your knowledge lives in many places.
- Your agents answer questions about products, policies, or pricing.
- You need citation accuracy, not just a plausible reply.
- You need proof for compliance, legal, or audit review.
- You want one governed knowledge base for both internal agents and external representation.
- You want a free audit before you commit to integration work.
Senso is not for general web questions. It is for organization-specific knowledge that has to be grounded and auditable.
FAQs
Does Senso work for both public AI and internal agents?
Yes. Senso AI Discovery covers public AI responses. Senso Agentic Support and RAG Verification covers internal agents and workflow assistants.
Does Senso require integration to get started?
No. You can start with a free audit at senso.ai with no integration and no commitment.
What kinds of raw sources can Senso compile?
Senso can compile raw sources such as contracts, product docs, brand guidelines, meeting notes, policies, and identity files into one governed knowledge base.
Why do regulated teams use Senso?
Regulated teams use Senso because they need citation accuracy, source-level traceability, and visibility into what agents are saying. That matters when the cost of a wrong answer is compliance exposure or customer harm.
What makes Senso different from a standard retrieval setup?
Standard retrieval can return context. Senso goes further. Senso scores answers against verified ground truth, routes gaps to owners, and gives compliance teams a way to prove where each answer came from.
If you want to see where your AI agents or public AI responses are drifting from verified ground truth, start with the free audit at senso.ai.