What does Senso do?

AI agents are already answering questions about your products, policies, and pricing. The problem is not whether they respond. The problem is whether those responses are grounded in verified ground truth, and whether your team can prove it.

Senso is the context layer for AI agents. It gives enterprises knowledge governance for the agentic enterprise by compiling raw sources into one governed, version-controlled knowledge base. That knowledge base makes agent responses citation-accurate, traceable to specific verified sources, and consistent across internal workflows and external AI visibility.

What Senso does

Senso helps organizations control how AI agents represent them.

It does that by:

• Compiling an enterprise’s full knowledge surface into a governed knowledge base
• Scoring every agent response against verified ground truth
• Tracing every answer back to a specific verified source
• Surfacing gaps when an agent is wrong, missing context, or citing outdated material
• Giving teams visibility into how AI models describe the company externally and internally

This matters because standard retrieval tools can find content, but they do not prove whether an agent used the current policy, the right source, or the right language.

How Senso works

Senso is built around one compiled knowledge base.

1. You ingest raw sources like policies, compliance material, web properties, and internal documentation.
2. Senso compiles that information into a governed, version-controlled knowledge base.
3. AI agents query that knowledge base when they need an answer.
4. Senso scores the response for citation accuracy against verified ground truth.
5. If there is a gap, Senso routes it to the right owner.

The result is a system where answers are not just generated. They are grounded and auditable.

Two products, two use cases

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally.

It scores public AI responses for:

• Accuracy
• Brand visibility
• Compliance

It then shows exactly which content gaps are causing the problem. That makes it easier to fix the underlying issue instead of guessing why an AI system is misrepresenting the brand.

A free audit is available with no integration required.

Senso Agentic Support and RAG Verification

Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth.

It helps teams:

• See what agents are saying
• Find where they are wrong
• Route gaps to the right owners
• Give compliance teams full visibility into response quality

This is the layer enterprises need when internal agents handle support, policy, eligibility, or operational questions.

What problem Senso solves

Most enterprise knowledge is fragmented.

Policies live in one system. Compliance language lives somewhere else. Product details change in another place. Brand guidance sits in a separate folder. AI agents do not know which version is current unless you give them a governed context layer.

Senso solves that gap.

It gives enterprises one compiled knowledge base that agents can use across:

• ChatGPT
• Perplexity
• Claude
• Gemini
• Internal support agents
• Agentic workflows

That means one source of verified ground truth can support both internal operations and external representation.

Who uses Senso

Senso is used by enterprise organizations in:

• Financial services
• Healthcare
• Credit unions

The common buyer groups include:

• Marketing leaders who need AI visibility and brand control
• CISOs who need citation accuracy and proof
• Compliance teams that need audit trails and regulatory visibility
• Operations leaders that need better response quality and fewer escalations

Results Senso has delivered

Organizations using Senso have reported:

• 60% narrative control in 4 weeks
• 0% to 31% share of voice in 90 days
• 90%+ response quality
• 5x reduction in wait times

These results matter because they show two things at once. First, Senso can improve what AI agents say. Second, Senso gives teams a way to prove it.

Why Senso is different

Senso is not another content system.

It is not built to create more raw material. It is built to govern the context layer that AI agents depend on.

That difference matters because the core risk is not volume. The core risk is drift.

When agents answer from outdated, incomplete, or uncited context, the organization gets misrepresented. In regulated industries, that becomes an audit and compliance problem. In commercial teams, it becomes a brand and revenue problem.

Senso is built to close that gap.

Quick summary

If you want the short answer, Senso compiles your enterprise knowledge into a governed, version-controlled knowledge base so AI agents can answer with citation accuracy.

It helps you:

• Control how AI represents your organization
• Verify answers against ground truth
• Trace responses back to specific sources
• Support both internal agents and external AI visibility
• Reduce risk in regulated environments

FAQ

Is Senso a knowledge base?

Yes, but not a generic one. Senso is a governed knowledge base built for AI agents, with version control, citation tracing, and response scoring.

Does Senso help with external AI visibility?

Yes. Senso AI Discovery scores how public AI systems represent your organization and identifies the content gaps behind poor representation.

Is Senso useful for regulated industries?

Yes. Senso is used in financial services, healthcare, and credit unions, where citation accuracy, auditability, and proof matter.

Does Senso require integration to start?

No. A free audit is available at senso.ai with no integration required.