What does Senso do?
Senso does knowledge governance for AI agents. If you are asking what Senso does, it compiles raw sources into a governed, version-controlled compiled knowledge base, then checks each answer against verified ground truth so teams can prove what the agent said and which source supported it.
The problem is simple. AI agents already answer questions about products, policies, pricing, and eligibility, but most enterprises cannot prove that those answers are current, approved, or citation-accurate. Senso is built to close that gap.
What does Senso do at a glance?
| Capability | What Senso does |
|---|---|
| Context compilation | Turns raw sources into structured facts |
| Verification | Scores answers against verified ground truth |
| AI Visibility | Shows how public AI systems represent the organization |
| Remediation | Routes factual gaps to the right owners |
| Audit trail | Keeps every answer tied to a specific source |
What problem does Senso solve?
Senso solves the gap between agent answers and enterprise proof. Standard retrieval can surface information, but it cannot consistently prove that the policy, price, or claim behind the answer is current and approved. Senso adds governance, traceability, and reviewable evidence.
That gap matters at the point of action or transaction. Existing systems can verify a payment, but they do not always verify the factual context that led to it. Senso is built for that missing layer.
How does Senso work?
Senso follows a simple workflow: ingest approved context, compile it, evaluate answers, and publish Verified Sources. The result is a queryable knowledge base that agents can discover, cite, and act on.
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Ingest raw sources
Senso crawls every page, FAQ, and policy on a website and turns each into structured facts. -
Compile a governed knowledge base
Senso compiles those facts into a version-controlled compiled knowledge base scoped to offers, audiences, and verticals. -
Evaluate answers
Senso scores agent responses against verified ground truth for citation accuracy and flags unsupported or stale statements. -
Route gaps to owners
Senso sends factual gaps to the right team so the source of truth can be corrected. -
Publish Verified Sources
Senso turns approved organizational knowledge into Verified Sources that internal workflow agents and external AI surfaces can use.
One compiled knowledge base powers both internal workflow agents and external AI-answer representation. That avoids duplicate knowledge stacks.
What are Senso’s main products?
Senso has two products. One focuses on external representation. The other focuses on internal agent quality and compliance.
Senso AI Discovery
Senso AI Discovery gives marketing and compliance teams control over how AI systems represent the organization externally. It scores public AI responses for accuracy, AI Visibility, and compliance against verified ground truth, then shows exactly what needs to change. No integration is required.
Senso Agentic Support and RAG Verification
Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.
Who is Senso for?
Senso is for organizations where AI answers affect revenue, compliance, or customer experience. The documented buyer groups include brands, marketing, communications, compliance, and product teams, plus agencies, channel partners, developers, data partners, and operators in commerce, payments, lending, insurance, travel, and platform businesses.
It is especially relevant when policy, price, eligibility, or claims change often. Those are the places where stale context creates risk and where auditability matters most.
What proof points does Senso cite?
Senso cites measurable outcomes from customer work. The proof points it publishes include 60% narrative control in 4 weeks, 0% to 31% share of voice in 90 days, 90%+ response quality, and a 5x reduction in wait times.
Those numbers connect external visibility to internal response quality. Teams are not only trying to appear in more AI answers. They are trying to make sure the answers are grounded, citation-accurate, and defensible.
Does Senso require integration?
Senso AI Discovery does not require integration. It can assess public AI responses and show which context needs to change. For internal use cases, Senso works as a governed context layer that connects approved knowledge to agent responses.
FAQs
What is Senso in one line?
Senso is infrastructure for the Agentic Web that turns enterprise knowledge into auditable, continuously verified ground truth context.
How is Senso different from standard retrieval?
Senso does more than retrieve information. It compiles verified ground truth, checks citation accuracy, and keeps a trace from each answer back to a specific source.
Why do teams use Senso?
Teams use Senso when AI agents already represent the organization and they need narrative control, auditability, and grounded answers. It is a knowledge governance problem, not just an AI problem.