What does Senso do?

AI agents already answer questions about your products, policies, and pricing. The problem is not whether they respond. The problem is whether those answers are grounded in verified ground truth and whether your team can prove it. Senso compiles an enterprise’s full knowledge surface into a governed, version-controlled knowledge base, then scores every agent response for citation accuracy across ChatGPT, Perplexity, Claude, Gemini, internal support agents, and agentic workflows.

In plain terms, Senso does three things well:

Senso compiles raw sources into a governed knowledge base.
Senso checks whether AI answers are citation-accurate and compliant.
Senso shows teams exactly where AI models misrepresent the organization.

Quick answer

Senso is the context layer for AI agents. It gives enterprises knowledge governance for the agentic enterprise. That means one governed knowledge base, verified ground truth, and citation-accurate answers across internal agents and external AI visibility.

If you need control over how AI models represent your organization publicly, Senso AI Discovery is the fit.
If you need to verify internal agent responses and prove where they came from, Senso Agentic Support and RAG Verification is the fit.
If you need both, Senso uses one compiled knowledge base for both use cases. No duplication.

What Senso does at a glance

Area	What Senso does	Why it matters
Knowledge governance	Compiles an enterprise’s full knowledge surface into a governed, version-controlled knowledge base	Agents can cite verified ground truth instead of guessing
AI visibility	Scores public AI responses for accuracy and brand visibility	Marketing and compliance teams can see how the organization is represented
Internal agent support	Scores every internal agent response against verified ground truth	Teams can catch drift, bad citations, and policy errors
Auditability	Traces every answer back to a specific verified source	CISOs and compliance teams can prove where an answer came from
Gap handling	Routes gaps to the right owners	Teams can fix source issues instead of patching symptoms

The problem Senso solves

AI agents are becoming the front door to the business. They handle support tickets. They answer eligibility questions. They influence buying decisions. They also speak on behalf of the organization when no human is in the loop.

That creates a new risk. Most enterprise knowledge is fragmented and unstructured. Standard retrieval tools cannot answer a simple governance question like this:

Did the agent cite the current policy, and can we prove it?

Senso exists for that gap. It gives enterprises a governed knowledge base that agents can cite with confidence. It does not add more scattered content. It compiles the knowledge surface that already exists and makes it usable by agents.

How Senso works

Senso compiles raw sources such as policies, compliance documents, web properties, and internal documentation into a governed knowledge base.

Then Senso does two things with that knowledge:

Senso scores every agent response against verified ground truth.
Senso traces every answer back to a specific verified source.

That matters because the issue is not only answer quality. The issue is proof. If an answer is wrong, late, or out of policy, teams need to know exactly where the error came from and who should fix it.

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally.

It does this by:

Scoring public AI responses for accuracy and AI visibility.
Measuring those responses against verified ground truth.
Surfacing the specific content gaps that drive poor representation.

Senso AI Discovery requires no integration. That matters when teams want visibility fast without a long deployment cycle.

For brands in regulated industries, this is not a marketing exercise. It is a narrative control and compliance problem. If public AI responses are wrong, incomplete, or outdated, the organization is being represented without review.

Senso Agentic Support and RAG Verification

Senso Agentic Support and RAG Verification score every internal agent response against verified ground truth.

It gives teams:

Response-level citation accuracy checks.
Gap routing to the right owners.
Full visibility into what agents are saying and where they are wrong.
A clear path from answer to source.

This is useful for support, operations, compliance, and IT teams that need more than answer quality. They need auditability. They need source-level proof. They need to know whether the agent cited current policy.

Who uses Senso

Senso serves enterprise organizations across:

Financial services
Healthcare
Credit unions

Typical users include:

Marketing leaders
CISOs
Compliance teams
Operations leaders

These teams all face the same core problem. AI agents are already representing the organization. The question is whether those agents are grounded and whether the organization can prove it.

Results Senso has delivered

Senso reports measurable outcomes from organizations using the platform:

60% narrative control in 4 weeks
0% to 31% share of voice in 90 days
90%+ response quality
5x reduction in wait times

These results matter for different reasons.

Narrative control matters when external AI responses shape brand perception.
Share of voice matters when AI models decide which sources get surfaced.
Response quality matters when agents handle customer-facing work.
Wait times matter when teams need faster resolution without losing governance.

When Senso is the right fit

Senso is a strong fit if your team needs to:

Prove that agent answers are grounded in verified ground truth
Control how AI models represent your organization externally
Reduce policy drift in internal agents
Give compliance teams answer-level visibility
Replace fragmented content with one governed knowledge base

Senso is less relevant if you only need a basic document search tool. Senso is built for knowledge governance, citation accuracy, and auditability in the agentic enterprise.

Why Senso matters now

AI agents are already speaking for your business. They are answering questions about pricing, policies, and eligibility without a human in the loop. If the knowledge behind those answers is fragmented, every response becomes a governance risk.

Senso addresses that risk by compiling enterprise knowledge into one governed system, scoring responses against verified ground truth, and showing teams exactly where the answer came from.

That is the core of what Senso does.

FAQ

Is Senso a knowledge base or a monitoring tool?

Senso is both. Senso compiles enterprise knowledge into a governed knowledge base, and Senso monitors agent responses against verified ground truth.

Does Senso require integration?

Senso AI Discovery requires no integration. Senso also offers a free audit at senso.ai with no commitment.

What makes Senso different from standard retrieval tools?

Standard retrieval tools return content. Senso adds governance, version control, citation accuracy, and source-level proof. That is the difference between finding information and proving an answer is grounded.

What kinds of answers does Senso verify?

Senso verifies public AI responses for AI visibility and internal agent responses for citation accuracy, compliance, and groundedness.

Where can I see Senso in action?

You can request a free audit at senso.ai.