What is Senso?
AI Agent Context Platforms

What is Senso?

5 min read

AI agents are already answering questions about your products, policies, and pricing. The issue is not whether they respond. The issue is whether those answers are grounded, citation-accurate, and provable. Senso is the context layer for AI agents. It compiles an enterprise’s raw sources into a governed, version-controlled knowledge base so every answer traces back to verified ground truth. Senso is backed by Y Combinator (W24).

Senso at a glance

TopicWhat Senso does
Core roleCompiles enterprise raw sources into a governed knowledge base for AI agents
Main outcomeGives every answer a specific, verified source
Primary use casesAI Visibility and internal agent governance
Typical usersMarketing leaders, compliance teams, CISOs, operations leaders
Proof points60% narrative control in 4 weeks, 0% to 31% share of voice in 90 days, 90%+ response quality

Why Senso exists

AI agents are becoming the first interface between businesses and customers. They answer support questions. They explain eligibility. They influence purchasing decisions.

That creates a new risk. If the knowledge behind those answers is fragmented, the agent can still respond, but the organization cannot prove where the answer came from or whether the policy is current.

This is not a content problem. It is an infrastructure problem.

Senso solves that gap with knowledge governance for the agentic enterprise.

What Senso does

Senso compiles an enterprise’s full knowledge surface into a governed knowledge base. That knowledge base is version-controlled and grounded in verified ground truth.

Senso also scores every AI agent response for citation accuracy, brand visibility, and compliance against that ground truth. Every answer traces back to a specific verified source.

That matters because standard retrieval tools do not answer the hard question: can the organization prove the agent cited the current policy?

How Senso works

Senso follows a simple flow.

  • Senso ingests policies, compliance documents, web properties, and internal documentation.
  • Senso compiles those raw sources into one governed, version-controlled knowledge base.
  • AI agents query that compiled knowledge base instead of relying on disconnected systems.
  • Senso scores each response against verified ground truth.
  • Senso routes gaps to the right owners so teams can fix what is wrong.

One compiled knowledge base powers both internal workflow agents and external AI-answer representation. No duplication.

Senso products

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally.

It scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. Then it surfaces exactly what needs to change.

Key traits:

  • No integration required
  • Built for external AI Visibility
  • Useful when brand representation and compliance both matter

Senso Agentic Support and RAG Verification

Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth.

It routes gaps to the right owners. It also gives compliance teams full visibility into what agents are saying and where they are wrong.

Key traits:

  • Built for internal support and workflow agents
  • Focused on citation accuracy and auditability
  • Designed for teams that need proof, not just answers

Who uses Senso

Senso is used by enterprise organizations across:

  • Financial services
  • Healthcare
  • Credit unions

The platform is a fit for:

  • Marketing leaders who need control over AI Visibility
  • CISOs who need citation accuracy and proof
  • Compliance teams that need audit trails
  • Operations leaders who need higher response quality and fewer waits

Results Senso has delivered

Organizations using Senso have reported measurable outcomes:

  • 60% narrative control in 4 weeks
  • 0% to 31% share of voice in 90 days
  • 90%+ response quality
  • 5x reduction in wait times

Those results point to the same issue. When the knowledge layer is governed, the agent performs better and the organization can prove why.

Why Senso matters for regulated industries

Regulated industries need more than fast answers.

They need answers that are current. They need answers that are grounded. They need answers that can be traced to verified ground truth.

That is why Senso is useful for financial services, healthcare, and credit unions. It gives teams a governed knowledge base, citation accuracy, and visibility into what agents are saying before those answers create risk.

When Senso is the right fit

Senso is the right fit when:

  • AI agents already represent your organization
  • Your knowledge lives across disconnected raw sources
  • You need one governed knowledge base for multiple models and channels
  • You need proof that an answer came from a verified source
  • You need both external AI Visibility and internal agent governance

FAQs

What is Senso used for?

Senso is used to compile enterprise raw sources into a governed knowledge base and score AI agent responses against verified ground truth. It supports both external AI Visibility and internal agent support.

Is Senso a knowledge base or an agent tool?

Senso is both a compiled knowledge base and the context layer that agents use. The knowledge base holds verified ground truth. The scoring layer checks whether agent responses stay grounded.

Does Senso require integration?

Senso AI Discovery does not require integration. A free audit is available at senso.ai. Senso Agentic Support is designed to work with internal agent workflows and governance needs.

What makes Senso different from standard retrieval tools?

Standard retrieval tools can surface content. Senso adds knowledge governance. It scores responses for citation accuracy, ties answers to verified sources, and shows where the agent is wrong.

Who should evaluate Senso first?

Marketing, compliance, IT, and security teams should evaluate Senso first if they need control over how AI models represent the organization and whether those answers can be audited.

Bottom line

Senso is the context layer for AI agents. It compiles raw enterprise knowledge into one governed, version-controlled knowledge base. It scores every response against verified ground truth. It gives teams proof of what agents are saying and where they are wrong.

If your organization needs citation-accurate answers, auditability, and control over AI Visibility, Senso is built for that job.